Warranty & Support Policy (7 Days)
Warranty Coverage
All digital products include a 7-day warranty, starting from the date the product is received.
How to Submit a Warranty Claim
To open a support request, customers must provide proof of the issue, such as:
- Screenshots or photos showing the error
- Proof of malfunction or missing content
- Any relevant details about the problem
Claims submitted without proof may not be accepted.
Resolution Process
Once your claim is reviewed and approved, we will provide a solution, which may include:
- Step-by-step troubleshooting instructions
- Resending the download link or providing a replacement file
- Providing an updated or corrected version of the product
Customers must follow the instructions provided in order to receive support
Refund & Replacement Policy
Because this is a digital product, all purchases are considered final and non-returnable once delivered or downloaded.
If a Problem Occurs
If your warranty claim is approved, our first solution will always be:
- Resending the file / providing a new download
- Providing a replacement product of equal value
Product Replacement
If a replacement is required, we may replace the product with:
- The same product, or
- A similar product of equal value
If the replacement product is lower priced, the difference may be refunded.
Refunds (Only If No Solution Is Possible)
Refunds are only offered if:
The product cannot be delivered, replaced, or corrected, and
We are unable to provide a working solution within a reasonable time
Contact us at [email protected] for questions related to refunds and returns.